ENTERPRISE MANAGEMENT

Think smarter. Deliver faster.

Together, let’s empower the modern enterprise.

Competition is growing. Technology is advancing. Sustainability is moving up the agenda. It’s never been more important to bring new levels of energy and efficiency to business operations.

We help to transform finance functions, HR services, supply chains and customer interactions, using digital business models to create a smart, frictionless environment where everything supports the needs of the organization and its customers.

Enabled by industry-specific blueprints, we digitize core systems, and rationalize the IT estate, to unlock business value. And by integrating infrastructure, applications, and operations we create platforms that flex to keep pace with a changing world.

Our Services

Transform your business through enhanced customer, employee and partner experiences while modernizing your back office, operational agility and employee connections.

How to craft a compelling CX

Sakks Customer Service Transformation is a comprehensive approach that helps organizations deliver personalized, streamlined and effective experiences that meet ever-evolving customer expectations. Now, businesses can cater to each customer through their trusted channels and create memorable brand interactions at each step.

Customer Service Transformation identifies the moments that matter in the customer service journey, helping clients define their objectives with tangible business outcomes such as higher satisfaction scores, lower costs and greater customer value. By orchestrating the right software, platforms and data, organizations can create omnichannel interactions that drive proactive customer service and business value.

A roadmap for digital HR transformation

Evolving workforce demographics. Complex HR business context. Mergers and acquisitions. Ever-changing regulations. Together, these factors create a dynamic shift in HCM and change HR business expectations.

The combination of our HCM domain expertise and digital HR offerings gives you a structured roadmap for end-to-end digital HR transformation. We leverage innovative transformation solutions to create a compelling employee experience, realize efficiency gains and drive business value.

By leveraging our long-standing technology partnerships, we can offer strong capabilities in leading HR platforms to provide best-of-breed digital HCM solutions.

Leveraging digital to modernize SCM

In the digital era, you must look beyond traditional supply chain processes to deliver value to the enterprise. Your new mandates: Revise value chains, fulfill dynamic customer needs, create unique CX and establish symbiotic supplier/partner relationships.

Sakks Supply Chain Management practice collaborates with you to create high-performance supply chain solutions enabled by next-generation digital technologies.

Leveraging digital technologies modernizes your supply chain while reducing operational costs. You gain the speed and flexibility to respond to new challenges and opportunities without adding risk to ongoing operations.

Transforming the finance landscape

Inconsistent markets. Changing regional regulatory and statutory requirements. Rapid technology developments. Each of these factors requires finance to continually assess and redesign business strategy to remain competitive.

We understand your complex finance environment, and we deliver the solutions you need to transform it—from platform-anchored and cross-platform solutions to business advisory and consulting services. Our integrated transformation methodology leverages best-in-class tools and accelerators to provide seamless solutions across industries, regions and operating models.

Our strategic alliances with key financial management software vendors enable cost-effective solutions and faster time to value.

Becoming an AI-driven enterprise

Successful organizations make the right decisions at the right time—and the fastest, most trusted business decisions are informed by data and Artificial Intelligence. To realize the full value of modern decisioning, organizations need to prioritize AI initiatives then move beyond the test lab to scale and embed AI throughout the enterprise.

Sakks knows how and where to create AI value. Powered by battle-ready tools and accelerators, Enterprise AI helps you move models from pilot to production and deliver measurable and reliable business outcomes in months, not years. Leveraging native services from our hyperscaler partners, our methodologies address your enterprise-wide AI challenges while unique evolutionary AI decision-making technologies continuously improve results by discovering effective strategies automatically and prescribing the best possible decision for multiple objectives.

Becoming a composable enterprise

Sakks designs, builds, implements and runs enterprise integration platforms that include built-in, reusable, standard APIs for most industry and enterprise applications helping you become a composable enterprise. We include an API store, providing best practice integrations and those built for your custom applications. This approach delivers cost and complexity reductions while enabling digital transformation programs, improving speed to market, enabling real-time access to data connecting edge and IoT devices, and ensuring data quality, security, and compliance.

With an enterprise integration platform in place, new control points are created for the organization. This gives you the ability to monitor business process, manage compliance, develop new insights for better customer experiences and monetize transactions creating new ecosystems.

Application Development and maintenance

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ENTERPRISE TRANSFORMATION

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Transform your organisation

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.Let’s talk about how digital can work for your business.

Take the first step

Our Services

Let us empower your business to pioneer your industry, enable change, and speed decision-making. To flex and grow at scale, increase efficiency, and automate processes. And to make products that will truly connect with your customers.